About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
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Our Story

With over 20 years of
CRM & HR experience...
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Our People

The Dovetail culture code
is our key to success
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Working with the best
partners around the globe
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Fancy a career with Dovetail?
If you are a rockstar...
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Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
is what sets us apart
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Our Customers

Learn more about our customers
and why they chose Dovetail
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Implementation & Support

Hear how we delight our
customers right from the start
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Our Innovation

The Dovetail innovation team
is at the forefront of technology
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Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
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HR Shared Services

Find out more about
our Workday Select
Partner Certification
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Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
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Workday Customers

Find out more about
our Workday Select
Partner Certification
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Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Discover new insights and thought leadership content to help you continuously improve your HR Service Delivery


Stay updated on HR
Shared Services with insights
from the Dovetail community
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Events & Live Shows

Meet the Dovetail team at
leading industry events
and live shows
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Workday Integration

Building the best employee experience together


Workday Integration

Dovetail and Workday delivered a joint solution for HR Case Management, or sometimes known as HR Helpdesk; Tracking employee changes and Reporting. The Dovetail & Workday integration utilizes the Workday Web Service API to extract employee data from Workday, and process worker cases to the Dovetail application in real-time offering a seamless solution for our customers.

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AskHR Inside Workday Business Processes

Make it easier for your employees and managers to locate help and contact HR when they have questions during transactions within the Workday system. Adding instructional text, with smart links to the Dovetail Employee Portal product will provide faster answers to your workforce, increase employee experience with HR, and ultimately improve employee productivity. Watch the quick demo now>>

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Real Time Worker Integration

Give your HR team instant access to Workday Worker data in real time, inside the Dovetail environment. Reduce the amount of time it takes to locate employee data, and avoid unnecessary screen switching by users, navigating across several screens in the process.

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Access Workday Worker Data Anywhere

HR team members that are creating cases, or working existing cases in Dovetail HR Case Management always have instant access to the employee profile data. This level of detail enables HR team members to answer employee questions faster, and improve the overall employee experience.

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"It was almost certainly the relationship Dovetail had with Workday and the Workday connector that was demonstrated to be working and functional. Also, the promise that it could be set up within a few hours using a standard method that had already been replicated on various customers and I would say that was certainly proved to be the case “exactly as sold”."
Giles Smith
Giles Smith
Head of Service Optimisation
Grant Thornton

Real Time Business Process Integration

Kickoff Workday business processes from Dovetail HR Case Management cases, in real time. Avoid manual re-keying and data entry tasks, and possible human errors.

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Workday Data Security & Permissions

Configure and control which HR team members are given access to the Workday Worker data. Permissions may be granted system wide, or maintained based on the employee profile being viewed by the HR team member - you are in control.

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