About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
Overview
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Our Story

With over 20 years of
CRM & HR experience...
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Our People

The Dovetail culture code
is our key to success
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Partners

Working with the best
partners around the globe
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Careers

Fancy a career with Dovetail?
If you are a rockstar...
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Dovetail Flair

Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery>>

Our Difference

The Dovetail difference
is what sets us apart
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Our Customers

Learn more about our customers
and why they chose Dovetail
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Implementation & Support

Hear how we delight our
customers right from the start
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Our Innovation

The Dovetail innovation team
is at the forefront of technology
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Dovetail Flair

Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
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HR Shared Services

Find out more about
our Workday Select
Partner Certification
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Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
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Workday Customers

Find out more about
our Workday Select
Partner Certification
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HRIS

Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Learn

Discover new insights and thought leadership content to help you continuously improve your HR Service Delivery

Blog

Stay updated on HR
Shared Services with insights
from the Dovetail community
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Events & Live Shows

Meet the Dovetail team at
leading industry events
and live shows
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Dovetail HR Dog
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Customers that Outperform

We aim to delight every customer

Customer First Mindset

Our passion is delighting our customers, it's what drives everyone in our company and makes our relationship stronger at every step of the customer experience. See for yourself below, just some of those that have entrusted Dovetail to partner not only with their HR teams but also their entire workforce.

Boston University
Cushman Wakefield
Grant Thornton
Manpower Group
Rolls-Royce
R W Baird
Directline Group
KONE
Memorial Hermann
SONY-1
Brady
Financial Ombudsmen Service
Lenovo
NEC
Travelers Insurance
CUNA Mutual Group
Florida Blue
LifeLabs
University of Pennsylvania
University of Southern California-1
"Dovetail has been instrumental in helping us enable our new shared services support model. Dovetail is an easy to use and easy to configure. When I have a question on how to set up a new process in the system, I reach out to the Dovetail team and they are quick and responsive and fun to work with. I feel like I have a whole team of experts as partners in our project!"
Liz Eaton
Liz Eaton
Sr. Program & Project Manager, Global People Services
Driscoll's
“We saved a lot of trees and people walking fewer steps in the office, that’s what I would say. Our experience for a very long time was the piles of paper were really high and a few people commented just a few days after going live with Dovetail, how the office sounded different, because the printers weren’t continually churning out emails and checklists and people weren’t traipsing about, to go and put them in various in trays, so the office physically sounded different. “
Giles Smith
Giles Smith
Head of Service Optimisation
Grant Thornton
“In our old system things were just the way we had always done them, it wasn’t efficient and it didn’t make sense. When we moved to Dovetail it enabled the transformation to get rid of a lot of old habits that were unnecessary, so Dovetail made our lives easier, which also helped with our internal restructure."
Brittany Moore
Brittany Moore
HR Service Center Manager
CUNA Mutual Group
"Excel is just not a tool for managing HR cases. If you want to manage HR cases efficiently and effectively you have to have the right tool. Excel is good for doing spreadsheet calculations but when you want people to be able to record and create cases on the fly, have them routed etc then using spreadsheets (usually used in combination with a shared inbox) is not a good tool for case management."
Kevin Mendonsa
Kevin Mendonsa
Global Head of HR Shared Services, Operations & Technology
Morgan Stanley Capital Investments