About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
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Our Story

With over 20 years of
CRM & HR experience...
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Our People

The Dovetail culture code
is our key to success
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Working with the best
partners around the globe
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Fancy a career with Dovetail?
If you are a rockstar...
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Dovetail Flair

Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference
is what sets us apart
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Our Customers

Learn more about our customers
and why they chose Dovetail
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Implementation & Support

Hear how we delight our
customers right from the start
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Our Innovation

The Dovetail innovation team
is at the forefront of technology
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Dovetail Flair

Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on
your HR Transformation
journey, see how Dovetail..
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HR Shared Services

Find out more about
our Workday Select
Partner Certification
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Employee Relations

Learn how Dovetail helps
you track your employee
relations cases
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Workday Customers

Find out more about
our Workday Select
Partner Certification
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Manage and track
technical questions
from your HR team
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Clarify Customers

Breathe new life into your
Amdocs Clarify system with
our technology and services
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Discover new insights and thought leadership content to help you continuously improve your HR Service Delivery


Stay updated on HR
Shared Services with insights
from the Dovetail community
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Events & Live Shows

Meet the Dovetail team at
leading industry events
and live shows
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Dovetail HR Dog
Dovetail Flair

How we Differentiate

The Dovetail difference


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Psst...it's no secret, there are other vendors on the market that have something to offer you...But..what makes Dovetail so special? Below are five differentiators that make us stand out from the crowd.


Our Heritage

We were founded within the large scale CRM (Customer Relationship Management) market in the mid nineties. For over 15 years we focused on customer service and support software, mainly on external facing support products. The goal for a CRM user is to deliver a first class customer experience to their customers. We were the first organization to take this mindset and uniquely apply it to the "employee experience" with our HR Case Management suite of products.

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Built by HR Owned by HR

Our amazing talent pool wouldn't be complete without HR expertise. It's this DNA within Dovetail that resonates with our customers, and provides a richer partner experience. We don't stop there, we listen and learn from the best advocates in the industry - our customers, and we mix that with industry expert insights to formulate the best HR designed product for HR possible.

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HR Practitioner Led Implementations

One of the most important aspects of technology is how it's implemented. An implementation can make or break software before you've even had a chance to get your return on investment. We Get It - we really do, that is why all Dovetail implementations are led by HR Practitioners. Experts that have felt your challenges, understand your goals and the HR domain.

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Quick to Deploy

Deploying technology in this era, with modern Software as a Service architecture, no code, and intuitive user interfaces, is now faster than ever. Out of the box HR designed capabilities propel your implementation to the finish line, while keeping your project, deadlines, and costs on track.

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Upfront Known Total Cost of Ownership

Our budget friendly pricing will make you as happy as these two French Bulldog puppies! You've worked hard to get budget approval, so you want to make sure the system you chose will maintain that budget for the length of the agreement. Ready to speak with us?

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Interested in reading The Ultimate Guide to HR Case Management?

Yes, show me the Guide!


Dovetail HR is a leader in Enterprise HR Case Management on G2 Dovetail HR is a leader in Enterprise HR Service Delivery on G2 Dovetail HR is a leader in HR Case Management on G2