About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience
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The easiest to use HR Case Management & Employee Portal solution for your business
Benefits of Dovetail HR Service Delivery

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We create HR Case Management Solutions that are tailored to your needs

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HR Shared Services

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HRIS

Manage and track
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The Dovetail Story

We ♥ case management

 

the ultimate guide to hr case management

Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery.

Dovetail’s HR Service Delivery Experience is a solution made up of a set of Service Delivery applications, that meet the needs of modern HR Service Delivery functions. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services. 

Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations.

In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management , HR Knowledge Management and Reporting & Analytics.

 

Founded in the Nineties

Dovetail was born into the CRM domain in the mid nineties. Our roots lie within the Customer Relationship Management domain, and it's these roots that brought us into the HR arena - where the rapid growth and demand on improving the employee experience is now pivotal to a companies own success.

 

Expanded in the Noughties

There are not many people in the world that didn't feel the effect of the economic crisis in 2007-2008. Outcomes of this financial turn-around were vast internal economies-of-scale projects, and company reorganizations. One such global trend was the emergence of HR Transformations and HR Shared Services projects. We re-directed our talent and created a suite of HR Service Delivery tools that include HR Case Management, Employee Portal, and HR Knowledge Management, with a goal of promoting efficiency, productivity and employee experience to our clients. Expansion into European data centers, and continued growth followed as the world and HR took note of HR Service Delivery.

 

Excelling in the Twenty-tens

Over the past decade we have continued to innovate on our core mission to provide intuitive, cost-effective and meaningful products to our ever growing customer base. The new era of machine learning and artificial intelligence will drive and define the next chapter for all of us, we are keen to take you on this journey with us!
 

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Contact Us

+1-512-610-5400

info@dovetailsoftware.com

13809 Research Blvd.
Suite 500
Austin, TX 78750

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