Dovetail Software is an HR Service Delivery platform that includes HR Case Management, Employee Relations Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytics that enables HR to achieve excellence in HR Service Delivery and meets the needs of a modern HR team. These needs include enhancing the Employee Experience and improving HR Experience of delivering HR services.
Founded in 1996 as a CRM (Customer Relationship Management) company based in Austin, Texas, Dovetail Software started life focusing on the Customer Service and Support market offering and implementing products to large scale enterprise organizations.
In 2008 we shifted focus and created products for global workforces, specifically HR Service Delivery, with our current product lineup - Employee Portal, HR Case Management, Employee Relations Case Management, HR Knowledge Management and Reporting & Analytics.
Dovetail's vision is to provide HR teams intuitive technology that enables consumer like experiences for their workforce.
Our mission is transforming employee experiences with HR globally.