HR Copilot
AI that answers from your policies, not the internet
HR Copilot is grounded in your own published knowledge, delivered where employees already work, and governed by the same permissions as everything else in Dovetail.
Document generation
Ask for the letter, get the letter
A large share of HR inbound is not a question at all. It is a request for a document. Employment verification, confirmation letters, standard HR correspondence. Copilot generates them from a conversational request, populated with the employee data already in the record.
- Generated from a plain request, with no template hunting or manual merge
- Populated from the employee record, so the details are right first time
- Produced inside the same permission model as everything else
- Removes a category of request rather than routing it faster
Governance
Answerable to InfoSec
AI in HR touches sensitive data, so the questions from security and privacy come early. Permissions, audit and data handling are the same model as the rest of the platform.
- Respects the same permission model as case and knowledge
- Full audit trail of what was asked and what was answered
- Intent analytics showing what employees actually ask about
- Escalation to a human with context preserved