For HR Leaders
Prove what your team is carrying
Most HR functions cannot answer how much volume they absorb, how long it takes, or what it costs. That makes every resourcing conversation an argument rather than a decision.
#1
Five consecutive years, enterprise HR service delivery
Sapient Insights 2025-2026 HR Systems Survey, 28th edition. 10,000+ HR professionals across 4,670 organizations.
8 months
Payback period, fastest in the category
G2, reported April 2025. Against an industry average of 14 months. See the announcement
6 of 6
First places in the enterprise segment
Three HR service delivery categories, each scored separately on user experience and on vendor satisfaction. Enterprise, 5,000 or more employees.
What you get to say
Four claims you can evidence
This is our volume
Inquiry demand by category, region and period, with trend.
Demand data
This is our service level
Time to respond, time to resolve and SLA attainment.
Service data
This is what self service absorbs
Deflection through portal and knowledge, measured rather than assumed.
Deflection data
This is the return
8 month payback per G2, April 2025, modeled against your own headcount.
Financial case
Build your case
Get a costed case for change in five minutes
Assess your HR and ER operation, surface the cost and operational risk hiding inside it, and leave with a maturity score, a recoverable cost estimate and an editable leadership deck.
- Maturity score across the core dimensions of HR and ER service delivery
- Recoverable cost and capacity estimate built from your own answers
- Executive PDF report and an editable leadership presentation
- Prioritized improvement roadmap
About five minutes. Recoverable means HR time you could redeploy, not guaranteed cash, and Dovetail license cost is not included: this measures your current position, not our price.
28/100
Maturity score, banded Reactive
$1.6M
HR time recoverable a year
13.6 FTE
Equivalent capacity
A real result: 25,000 employees, financial services, HR run on shared inboxes and spreadsheets. Recoverable is HR time that could be redeployed, not guaranteed cash. Yours is built entirely from your own answers.
Bring the number your exec team will ask for
Book the session, or take the assessment first and bring its output with you. Either order works.