For IT and Security
What you are, and are not, on the hook for
HR service delivery projects have a habit of becoming IT projects. This one does not. If the comparison you are running is against ServiceNow, the ServiceNow HRSD alternative page sets out what IT is left holding in each case. IT sets up single sign on, routes the HR inboxes, and connects the HCM. All three are one time, at implementation. After go live there is no ongoing IT requirement.
Your involvement
Four things, then you are done
Single sign on
Standard SSO configuration against your identity provider.
One time
Email routing
Your existing HR inboxes routed through to Dovetail, so employees keep emailing the addresses they already use.
One time
HCM connection
Certified Workday or Dayforce connector, or the HCM connector framework.
One time
Ongoing change
None. HR configures categories, workflows, fields, SLAs and reports.
Zero
Security posture
What your review will ask about
Data residency
Where employee data is stored and processed.
Documented
Permission model
Role, team and record level access control, including restricted ER casework.
Granular
Audit
Immutable audit trail across cases, knowledge and configuration.
Complete
Privacy tooling
GDPR subject access, retention and erasure support.
Built in
Send us your security questionnaire
We will complete it before the technical call rather than after.