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HR Copilot

AI that answers from your policies, not the internet

HR Copilot is grounded in your own published knowledge, delivered where employees already work, and governed by the same permissions as everything else in Dovetail.

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Dovetail HR Copilot answering an employee question about vacation balance inside the employee portal

See it working

Watch HR Copilot answer a real question

Grounded in published knowledge, delivered in Microsoft Teams, escalating cleanly when it cannot answer.

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How it works

Useful AI, not a demo

The difference between AI that deflects volume and AI that creates escalations is grounding and governance.

Grounded in your knowledge

Answers come from your approved articles and policies, not a general model's guess.

Your content, your answers

Pre-built HR intents

Common HR intents ship configured rather than needing to be trained from zero.

Faster to value

In Teams and Slack

Employees ask where they already are instead of learning a new destination.

No adoption problem

Escalates cleanly

When it cannot answer, it opens a tracked case with the full context attached.

No dead ends

Governance

Answerable to InfoSec

AI in HR touches sensitive data, so the questions from security and privacy come early. Permissions, audit and data handling are the same model as the rest of the platform.

  • Respects the same permission model as case and knowledge
  • Full audit trail of what was asked and what was answered
  • Intent analytics showing what employees actually ask about
  • Escalation to a human with context preserved

See security and trust

Dovetail HR Copilot generating an employment verification letter from a conversational request

See Copilot answer a question from your own policy

Bring a policy and a question. We will ground it and run it live.

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