For Procurement
The commercial questions, answered early
Procurement usually enters an HR service delivery deal late and finds the commercial mechanics undefined. Here is how Dovetail is structured, before you have to ask.
How it is structured
Four things worth knowing up front
Subscription basis
Annual subscription priced on employee population, not on HR agent seats.
Employee population
Unlimited HR users
Adding HR headcount or opening a service centre does not change the subscription mid term.
No seat creep
Implementation
Scoped and fixed before signature. No open ended professional services meter.
Fixed up front
Platform updates
Quarterly updates included. No upgrade projects and no associated services cost.
Included
The buying committee
Answers for everyone who has to sign off
HR service delivery deals are not won in HR. They are lost in security review and procurement.
HR Leader
Will this reduce my team's workload, and can I prove it upward?
Capacity metrics, service level reporting and exec dashboards that stand up in a board pack.
IT
What am I on the hook to build and maintain?
SSO, standard integration model, no platform team, no custom development to go live.
InfoSec
Where does employee data sit and who can touch it?
Certifications, data residency, sub-processor list, permission model and GDPR tooling.
Procurement
What does this cost across three years?
Clear commercial model, what drives cost, and how renewal works.
Finance
When does this pay back?
8 month payback per G2, plus an assessment that models it against your own headcount.
Get the commercial detail
Tell us your population and scope and we will put the mechanics in writing.