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Employee Portal

HR employee self service portal employees actually use

A self service portal that absorbs routine questions before they ever reach a person, and tells employees where their case stands without them having to ask.

Book a demo Take the 3 minute assessment
Dovetail employee portal welcome page on laptop and mobile, showing personalised HR content, time off balance and open questions

See it working

See the employee portal in action

A walkthrough of the portal your employees actually see: welcome page, knowledge search, case tracking and chat.

Captions available. Ask us for a transcript.

What employees get

Self service people actually use

Deflection only works if the experience is better than sending an email. This one is.

Instant knowledge search

Policies, guides, FAQs, infographics and video, searchable from any device.

Answers in seconds

Ask HR when they need to

When self service does not resolve it, the question becomes a tracked case with no re-typing.

Seamless handoff

Case tracking

Employees see status without emailing to chase, which removes a large share of tier 1 contact.

No chasing

Chat and AI assistance

Live chat and HR Copilot in Microsoft Teams and Slack, where people already work.

Meet them where they are

Configuration

Change it yourself, the same afternoon

Branding, welcome content, featured articles, categories and permissions are all configured by HR. No ticket to IT, no release cycle, no agency retainer.

  • Personalised welcome content by population, region or business unit
  • Featured articles for open enrolment, policy changes and peak periods
  • Employee feedback and article ratings to show what is working
  • Multi language support for global workforces

Explore knowledge management

Dovetail solution editor where HR configures a Paid Time Off article and publishes it to the employee portal

Our current system felt antiquated. It looked old, it felt old. We wanted a different way to interact and engage with employees, we wanted something where we could live chat. We have a lot of employees and they are younger and younger every day and we wanted to meet them where they are.

Brittany MooreHR Service Center Manager · CUNA Mutual Group

Build your case

Get a costed case for change in three minutes

Assess your HR and ER operation, surface the cost and operational risk hiding inside it, and leave with a maturity score, a recoverable cost estimate and an editable leadership deck.

  • Maturity score across the core dimensions of HR and ER service delivery
  • Recoverable cost and capacity estimate built from your own answers
  • Executive PDF report and an editable leadership presentation
  • Prioritised improvement roadmap
Get my instant assessment

About 3 minutes. Your score, report and slide deck are ready instantly.

72/100

Maturity score

$565k

Recoverable a year

8.6 FTE

Capacity freed up

Example figures. Your version is built entirely from your answers.

See the portal your employees would actually get

We will show it configured for a workforce like yours, not a generic demo tenant.

Book a demo Take the 3 minute assessment