Customers
Enterprise HR teams that switched
Healthcare, financial services, manufacturing, consumer goods and public sector. Different industries, the same problem.
Trusted by enterprise HR teams
#1
Five consecutive years in HR Service Delivery
Sapient Insights 2025-2026 HR Systems Survey, 28th edition. 10,000+ HR professionals across 4,670 organisations.
8 months
Payback period, fastest in the category
G2 payback metric, against a category average of 14 months.
3 of 3
Enterprise categories ranked #1
HR Service Delivery Help Desk, Portal and Content Management. A clean sweep.
I love the new hide feature in the case notes as accidents happen all the time. But emailing within the case is my favourite feature of all time. Before Dovetail I had to print each email as a PDF and upload it to the case file. Now any replies are automatically tracked.
Our current system felt antiquated. It looked old, it felt old. We wanted a different way to interact and engage with employees, we wanted something where we could live chat.
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