Create enhanced functionality customized to your business needs for competitive advantage. The Dovetail SDK is the cornerstone to any Customer Support organization looking to enhance their Customer Service and Support offering.

The Dovetail SDK, built on .NET technology, is by far the most adaptable and easily configured solution in the marketplace today. Leverage our development tools to improve your capability while maintaining the Dovetail standards of excellence.

The Dovetail SDK Difference

• Improved performance for superior customer experience
• Cost effective
• Agile, flexible platform
• Rapid deployment
• Easily customized

Develop with Dovetail

• Support Toolkit: Provide all customer support needs regardless of the method of contact
• Logistics Toolkit: Manage parts throughout the system
• FieldOps Toolkit: Track customer site visit activities
• DepotRepair Toolkit: Track parts throughout the repair process
• Quality Toolkit: Manage all change requests improving the quality process
• Sales Toolkit: Develop unique sales force automation solutions
• Contracts Toolkit: Streamline the contract management process
• SelfService: Enable customers and internal resources to address requests without tying up valuable agent resources
• WebServices: Speed up integration with other applications

Consult with Dovetail today to reach your greatest potential.