Dovetail Software

Dovetail has extensive experience with the Amdocs/Clarify application and provides Clarify customers who elect to keep their Clarify database with the functionality of the Dovetail CRM platform. The platform offers functionality equivalent to Clarify with additional capabilities:

• Browser thin-client access
• Enhanced development environment for customization and integration to other applications and data sources
• Enhanced reliability and scalability
• Enhanced performance for remote users

For customers that prefer to continue using their existing Clarify applications, Dovetail provides software that can be used in conjunction with those applications including the ability to access Clarify data from a mobile phone, a web-based customer portal, and full text search for information in the Clarify database.

Dovetail provides superior, cost-effective technical and operational support for customers using Clarify software via telephone, email, or Dovetail’s Self Service web portal. Standard business hours or 24X7 plans are available.

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