Services Overview

Strategic Consulting

  • Transform your customer support, logistics, and loyalty programs.
  • Perform workflow analysis and automation.
  • Offer comprehensive and “trim” solutions.
  • Analyze service and support needs.
  • Build tactical partnerships.

Custom Development

  • Design and develop customized solutions within your Dovetail product that exceed business objectives.
  • Integrate key vendor tools such as existing licenses, extras, and extensions.

Automated Testing

  • Consult with customers to thoroughly and systematically test their customizations.
  • Apply our highest quality methods and tools.

Managed Services

  • Transfer day-to-day operational responsibilities to Dovetail.

Basic and Advanced Training

  • Ramp up your staff quickly, affordably, or deepen their technical knowledge to realize the value of Dovetail solutions.

Customer Support

  • Receive timely, informative responses that solve your service and support needs.

We serve the following industries:

  • Cellular Service Providers
  • Communication Networks
  • Construction
  • Defense Services
  • Financial
  • Healthcare
  • High technology
  • Home Builders
  • Manufacturers
  • Medical
  • Non-profit
  • Retail
  • Security

Dovetail’s unique, agile team takes every opportunity to make meaningful contributions to our field as we serve you and your customers. Dovetail has a track record of delivering excellent customer support and service. We invite you to take a look at our team blogs to show our services in action. To learn more and find the best services solution for you, contact a Software Services Sales Specialist.

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