Dovetail

Dovetail Admin Knowledge Base Articles

There are 20 articles for "Dovetail Admin".

Oracle connection issues - BOLT, FCFL, fcClient, fcAdmin

(Article # 92) Error: Microsoft OLEDB Error Microsoft Odbc driver The Oracle(tm) client and networking components were not found. These components are supplied by Oracle...

Installing Dovetail Admin or Dovetail Agent on Windows 2003 Server

(Article # 100) There are some special requirements for installing the Dovetail Admin and/or Dovetail Agent ASP web applications on a Windows 2003 Server.

Quick start guide for setting up logging for Dovetail Agent and Dovetail Admin.

(Article # 136) All Dovetail applications that use our SDK have a logging capability that can be enabled. The following steps will get you up and running quickly with SDK...

Update cache errors

(Article # 140) You may recieve an error during a cache update using UpdateSchemaCache() or UpdateCache(). Example errors: - Path/File access error. - Unable to c...

Application pool setup

(Article # 164) For Windows 2003 web applications, it is recommended that you place them in separate Application Pools.

(Article # 165) To appropriately monitor performance of the application you will need to turn on monitoring for the application. We recommend setting the below counters ...

How to create business rules for custom objects

(Article # 234) How to create business rules for custom objects

Missing field in Dovetail Admin 2.4

(Article # 243) In the new part manager screens, the following message can appear, on implementations using version 8.0 and earlier of Clarify: (20064) COMPAT_FIELD_DOES...

Details about create_employee on Microsoft SQL Server

(Article # 263) The create_employee API within the Interfaces toolkit (fcinter) is used to create new users/employees in the system. As Clarify uses the database for sto...

Avoid unhelpful HTTP 500 - Internal server errors in your browser

(Article # 274) When installing Dovetail web applications it is common to run into minor configuration errors. You need to be able to see the error message being returned...

Getting BOLT running when set up in IIS on a Windows Server 2003 machine

(Article # 283) BOLT shows 404 Error when set up in IIS on a Windows Server 2003 machine. The virtual directory is configured as instructed in the documentation. The B...

How to migrate fc_query information from one data base to another data base

(Article # 288) How to migrate fc_query information from one data base to another data base. For example, the client can put a lot of time and effort into their test env...

Requiring that a web applicaton in IIS only use secure (SSL) communications.

(Article # 293) When your IIS web server has a server certificate installed it is possible to use the secure https protocol for your web applications. You may wish to req...

Running Dovetail Web Applications on Vista or Windows Server 2008 64-bit with IIS 7

(Article # 303) When attempting to run any of the Dovetail ASP web applications (Agent, Self Service, Admin, Bolt, etc) on Windows Vista x64 or Windows Server 2008 x64 ed...

Logs are not appearing for web applications.

(Article # 307) Dovetail web applications: Dovetail Agent, Dovetail Admin, Dovetail Seeker have logging mechanisms that are useful for application administrators to provi...

Dovetail Admin 2.6 - Managing Queues - error on the membership tab

(Article # 308) The Queues page in Dovetail Admin 2.6 generates the following error on the membership tab. (15079) CLFY_GENERIC_NO_TABLE[user_empl] This occurs on l...

Adding and removing multiple users from a queue

(Article # 321) You cannot add or remove multiple users from a queue at one time.

Installing Dovetail Classic ASP Web Applications on IIS7

(Article # 327) Blog post regarding Installing Dovetail Classic ASP Web Applications on IIS7:

Where are numbering schemes defined?

(Article # 332) Where are numbering schemes defined?

Error changing a password to a string starting with non letter characters

(Article # 341) Affects: Any application that uses the Dovetail SDK against an Oracle database Users will get the following error when attempting to change their passwo...