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Dovetail Search error: Server Application Unavailable (Article # 287)

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Problem:

Trying to perform a search against Dovetail Search results in the following error:

Server Application Unavailable
The web application you are attempting to access on this web server is currently unavailable.  Please hit the "Refresh" button in your web browser to retry your request.

Administrator Note: An error message detailing the cause of this specific request failure can be found in the application event log of the web server. Please review this log entry to discover what caused this error to occur.


Looking in the event log, under Application, shows:

It is not possible to run two different versions of ASP.NET in the same IIS process. Please use the IIS Administration Tool to reconfigure your server to run the application in a separate process.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Resolution:

Windows Server 2003:
Using IIS Manager,create a new application pool, and put the search web application in this new application pool

Windows XP:
Using IIS Manage, set the Application Protection to High (Isolated)


Applies To:

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