Austin, TX - October 23, 2006 - Dovetail Software today announced that Therma-Wave, Inc. has completed a global deployment of Dovetail CRM to better manage the delivery of first-class, comprehensive service and support to customers globally.

Dovetail Software, formerly First Choice Software, was founded 11 years ago as a provider of software products and services for the Clarify® CRM user community, a Customer Service and Support CRM application purchased by Amdocs, Inc. in 2001. Dovetail CRM is a "thin client" application, which provides pure web-based remote access and does not require expensive plug-ins, third-party software, or extensive user retraining to implement and deploy.

"Therma-Wave selected Dovetail CRM because it delivers high performance even in low-bandwidth situations, because it is easy and inexpensive to maintain and upgrade, and because of its consistent development platform," said Michael Campbell, Therma-Wave Chief Information Officer. "Service representatives in remote global offices can reliably connect to the database using locally purchased machines, and we can quickly and safely adapt the application to meet their changing needs."

According to Kristina Pereyra, Enterprise Wide Programmer Analyst at Therma-Wave, "Increased visibility of Dovetail in the company has brought forward other business cases for using Dovetail, and as a consequence, the use of Dovetail will be expanded from just the Field Service organization to Customer Support, where it will be used to manage hardware and software escalations." Pereyra went on to say, "Dovetail's thin client is so easy to link with other web applications, other groups in the company are asking how they can integrate. They want to add customer lists, case notes, and other Clarify information to their own web pages and reports."

"Like so many of our customers, Therma-Wave can now assist its customers and monitor its service organization in ways it never could before," said Stephen Lynn, CEO of Dovetail Software. "Using the Dovetail solution, Therma-Wave has been able to realize critical corporate goals, while inexpensively revitalizing their existing Clarify application."

Since 1982, Therma-Wave, Inc. has been revolutionizing process control metrology systems through innovative proprietary products and technologies. Therma-Wave is a world-wide leader in the development, manufacture, marketing and service of process control metrology systems used in the manufacture of semiconductors. Therma-Wave currently offers leading-edge products to the semiconductor manufacturing industry for the measurement of transparent and semi-transparent thin films; for the measurement of critical dimension and profile of IC features; and for the monitoring of ion implantation and activation processes. Further information about Therma-Wave, Inc. is available from the Company's web site at: www.thermawave.com.

Dovetail, formerly known as First Choice Software, was originally founded in 1995 to offer value-add solutions to customers using Clarify solutions. Given its focus on reducing the overall cost and complexity of Clarify CRM solutions, while improving performance, Dovetail gained broad industry recognition from both Clarify and non-Clarify customers alike. Today, the company offers a comprehensive suite of CRM customer service and support solutions to improve customer retention, interaction, and satisfaction for customers using Clarify. Dovetail is headquartered in Austin, Texas. www.dovetailsoftware.com

10/23/2006