Austin, TX - October 9, 2005 - First Choice Software, the market-leading provider of CRM thin client solutions, and MICROS, the leading supplier of enterprise solutions for the hospitality and retail industries, are pleased to announce that MICROS Systems, Inc. has successfully deployed First Choice's latest CRM thin client platform. This new implementation provides a major step forward in MICROS's overall goal of enhancing the customer service experience for their customers.

First Choice's new platform, built on a .NET architecture, dramatically improves performance, scalability, and the features of existing First Choice applications to a level not otherwise available to Clarify users. The new deployment will accelerate the general availability of the advanced First Choice CRM features for both MICROS customers and internal helpdesk agents. The new deployment includes many new features that will increase the speed and quality of service that MICROS can provide.

Shawn Zudal, MICROS's Vice President of MIS, called the implementation, "...an important element of our strategic CRM plan. It ensures we are leveraging the best possible return from our CRM investments." Shawn Zudal continued, "The enhanced .NET application server offers a significant performance improvement over an already solid First Choice application platform. We could not be more pleased to have this strategic partnership and the quality support that First Choice's staff provides."

The First Choice CRM platform for Clarify provides an unparalleled combination of performance, stability, and deployment possibilities. Companies with any size ClarifyCRM system now have a clear and viable path for deploying full-featured, enterprise-class, web-based access for internal agents as well as customers. The architecture provides seamless support for virtually all versions of Clarify and underlying databases, allowing maximum flexibility in infrastructure upgrades. This is particularly important to customers like MICROS because these customers need thin client functionality immediately. Many Clarify customers are still running older versions of Clarify, and they intend on upgrading Clarify on their schedule. The First Choice solution allows them to run a robust, feature-rich thin client today, and to have that thin client work immediately upon a completed Clarify upgrade - without further customization.

First Choice CEO Marty Sirkin added, "While we work with many world-class companies, our strategic partnership with MICROS is particularly important to First Choice. MICROS is extending the state of the art in thin client implementations for ClarifyCRM in many areas, including their use of multiple application modules such as fcSupport and fcContracts. This partnership demonstrates to the market our ability to offer Clarify customers the premier solution for their businesses - one that allows them to retain the value of their prior investment while providing them significant new functionality and performance."

The First Choice suite of customer support automation applications was developed in response to customer demand for a robust, internet-based CRM solution for Clarify. Built on First Choice's innovative CRM application server technology and robust library of CRM business objects, fcSupport, fcQuality, fcLogistics, and other First Choice thin clients deliver performance and scalability on par with LAN-based clients, while offering unparalleled flexibility in meeting new business requirements. First Choice solutions co-exist seamlessly with the existing Clarify applications.

First Choice Software is an Austin, TX company that provides world-class CRM solutions to more than 200 industry-leading customers. For the past 10 years, First Choice has written and supported solutions to improve customer's experiences with the Clarify suite of products. First Choice solutions expand customer's capabilities with workflow, administration, developer, and productivity tools.

Chief amongst First Choice's offerings is a line of pure Internet-based CRM tools for Clarify. These thin clients install seamlessly on any Clarify server, and provide advanced performance, data partitioning, and internationalization, as well as a host of new features not available otherwise to Clarify customers.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 200,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point-of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide.

Clarify is a trademark of Amdocs Corp.

10/9/2005