Specializing in Support and Service Software
Social Siesta HR Meetup Event During SXSW 2012
When: March 10, 2012, 12pm - 2pm CT
Where: La Condesa Restaurant, Austin, TX
2012 HRMS Strategies Conference & Technology Exposition
When: April 30 - May 3, 2012
Where: Hilton Chicago, Chicago, IL
Booth: 914
ASHHRA 48th Annual Conference & Exposition
When: September 22 - 25, 2012
Where: Denver, CO
Booth: TBD
15th Annual HR Technology Conference & Exposition
When: October 8 - 10, 2012
Where: McCormick Place, Chicago, IL
Booth: 659
Dovetail offers a series of webinars based on real-world experience. We cover topics about service and support delivery for many industries and industry segments. Our webinars can help you learn how to better serve your customers, business partners, or employees through best practices and proven hands-on techniques that are immediately effective. We offer these free webinars as a way for you to connect with and share your ideas with thought leaders.
The list below includes some of the latest-and-greatest Dovetail coverage and news.
AUSTIN, TX—May 9, 2012—Dovetail Software, a worldwide leader in web-based in HR case management and help desk software, will host a panel of human resources and employee relations (ER) experts to share the latest insights on how the practice of preventive employee relations helps organizations create a happier workforce and a healthier workplace. The webinar will be held on May 22 at 1:30 p.m., Eastern Daylight Time.
To attend the free webinar, Monitoring and Improving the Workplace with Preventive Employee Relations, follow the link and complete the registration form.
Austin, TX—April 19, 2012—Employee wellness programs that fail to incorporate preventive employee relations are missing a critical opportunity to create a happier, healthier workforce and reap additional cost savings, according to a new article by Dovetail Software. Preventive employee relations (ER) relies on the detection of trends, patterns and inconsistencies related to ER issues such as discrimination, harassment and workplace bullying. This enables an organization not only to take appropriate action immediately but also to formulate long-term plans to prevent these trends from arising in the future.
Austin, TX - April 10, 2012 — Dovetail Software, a leader in web-based HR case management and help desk software, today announced that Dwane Lay will join the company as Head of HR Process Design. In his new role, Lay will be responsible for analyzing prospects’ and customers’ current HR processes and recommending improvements to aid in adoption efforts, and will serve as Dovetail’s subject matter expert on HR reporting and analytics.
Austin, TX – March 7, 2012 - Dovetail Software, a leader in web-based HR support and help desk software, announced it is sponsoring Social Siesta on Saturday, March 10, 2012 in Austin, TX. This premier event, hosted by Blogging4Jobs, is a meetup for HR professionals, technology entrepreneurs, and social media influencers giving attendees the opportunity to network and share ideas.
AUSTIN, TX – February 21, 2012 – While many employers believe their human resource management systems (HRMS) or talent management systems help to monitor employee relations issues and mitigate legal risks, a new white paper issued by Dovetail Software makes it clear that only HR case management systems are designed to carefully track, audit, automate and deliver analytics on employee complaints and grievances.
AUSTIN, TX – December 6, 2011 – Dovetail Software, a leader in web-based customer support and help desk software, today announced that its customer U.S. Info-Comm (USIC), a technology and service provider specializing in telecommunications, data network support, and large-scale deployments, cited a 50% reduction in IT maintenance cost after migrating from its proprietary CRM system to Dovetail Support Suite for Customer Service. Dovetail’s team of experts completed the entire migration within weeks and preserved custom business functionality, workflows and legacy data.
AUSTIN, TX - Wednesday, February 9, 2011 - Dovetail Software, a worldwide leader in web-based customer support and help desk software, recently announced the release of Dovetail Support Suite 2.1.2. This release focuses on new capabilities for Human Resource organizations.
AUSTIN, TX - Thursday, January 27, 2011 - Dovetail Software announces rebranding that signifies Dovetail's commitment to providing best in class service and support products and solutions. Dovetail unveiled a new website and product name changes.
Blog
Support
LinkedIn
Sales
Twitter
Forums