Specializing in Support and Service Software

Deliver world class service and support with Dovetail Support Suite. Dovetail offers web-based product modules, which provide a unified system when combined, that manage all aspects of service and support for customers, clients, business partners, or employees.

Designed from the ground up for complex service and support environments, Dovetail Support Suite provides you with the right tools to meet customers’ service and support needs – even in the most challenging or technical environments. You can choose to use one of our out-of-the box Solutions, or easily customize Dovetail Support Suite to meet the needs of your business.

Dovetail Support Suite Modules

Dovetail offers the following web-based modules that provide a seamless, unified system when combined.

Dovetail Support Center

Dovetail Support Center is powerful and flexible, allowing you to adapt it to your business needs – not the other way around. You can provide service for all types of requests in a variety of industries and industry segments.

Dovetail Self-Service

Dovetail Self-Service provides comprehensive, web-based self service for your customer.

Dovetail Reporting

Dovetail Reporting enables management to monitor your organization’s performance across the entire business.