Specializing in Support and Service Software

Dovetail Reporting provides management with rich, flexible, real-time reports and executive dashboards about support activities for in-depth analysis. You can use Dovetail’s standard reporting engine or your favorite reporting engine by using Dovetail’s open data schema with clear nomenclature.

Reports Key Features

• Generate real-time reports on various metrics and build customized reports for advanced analysis.
• Use interactive linking and drill-down capabilities to refine results.
• Benefit from attractive 3D charts, flexible grids, and visual grouping.
• View summaries, subtotals, calculations, and formats.
• Export to all popular file formats, including PDF, Excel, Word, Open Office, RTF, and XML.
• Use dynamic gauges for performance reports and dashboards.
• Use a variety of mathematical functions and display formats.
• Instantly add new fields to reports.
• Quickly add or customize report filters.

Dashboards Key Features

• Create user-customizable executive summaries.
• Place all critical information on one screen.