Specializing in Support and Service Software

Dovetail Support Suite for HR is web-based support software that integrates with your existing HRMS to provide a complete solution for effective management of requests and other activities for the modern day HR organization. The easy-to-use interface, customizable workflows, integrated knowledge base, and powerful web-based reporting module can help you increase the efficiency of service delivery of your HR department. Watch this video to find out how our solution can help you improve employee satisfaction, decrease risk and significantly reduce costs.

Dovetail Support Suite for HR from Dovetail Software on Vimeo.

HR Case Management Resources

Enhancing HR Service Delivery with Case Management Every HR organization seeks to ensure efficacy, efficiency, and consistency of excellence in service delivery. This whitepaper describes relevant industry research to explain the value of case management in converging and streamlining an organization's processes and context to augment existing HRMS capabilities.

Dovetail Support Suite for HR Datasheet HR organizations looking for a web-based support solution that can stand on its own or enhance an existing HRMS can count on Dovetail Support Suite. This cost-effective, sophisticated, and complete HR activities management tool captures interactions and knowledge empowering HR staff. This data sheet highlights the key benefits of Dovetail Support Suite that help you improve customer satisfaction, decrease risk, and experience significant cost savings.