Specializing in Support and Service Software

The Voice of Customer Service and Support

We understand that there is an ongoing conversation and we’re here to listen and to help. Join the Dovetail Community and gain valuable insight to transform your organization’s tools, performance, and delivery.

DovetailConnect Blog

Dovetail’s blog features industry experts who are closely connected to the communities and involved in the conversations relevant to customer service and support, IT Help Desk, and HR Help Desk. You can get to know us via contributing members’ mini-bios, expertise summaries, and by interacting with us through our blogs.

Members of Dovetail’s staff blog about what makes our industry and products innovative, unique, and agile. Everyone at Dovetail has something significant to contribute, and we think inside and outside of the box to stay ahead. Our bloggers speak about issues relevant to your organization and industry.

The DovetailConnect Blog connects you to the many facets of Dovetail’s commitment to excellence. Some of our bloggers have contributed regularly for years and have fostered conversations from the ground up on almost every topic imaginable regarding our industry and best practices.

Let us show you our dedication to our craft. We invite you to comment on blog entries and let us know what you think. We invite you to subscribe via RSS feeds for updates to the various focused blogs on our site.

Dovetail Support Forums

Our support forums cover everything from general questions about Dovetail products, solutions, and services to customizations, code snippets, and support questions. Your participation makes a difference as you gain insight about how organizations around the world are using Dovetail products.

Talking to Dovetail product users and prospective customers on the forums is a great way to pull from and contribute to an active body of knowledge. We moderate the content to make sure it is accurate and relevant. Having these conversations in a centralized location also encourages you to share information with your organization. We invite you to use and contribute to the forums today.