April 13, 2011
Continuing on with my series highlighting some of the free products we’ve recently made available, today I wanted to give an overview of ROOM. (You can also view the 1st entry in the series: EMU) ROOM is the Recently Opened Object Monitor for the Clarify Classic Client. It is often the case that Clarify users open up objects, close them, and then want to re-open them easily and quickly. Suppose, for example, that a case is found by executing a case query. After the case is closed, the user realizes that they need to look at the case again. If they don’t remember the case number, they have to execute the query again to find the case. Many programs provide a mechanism to retrieve recently opened objects. For example, in MS Word, you can find recently opened documents via the…
Free Product Spotlight: ROOM (Recently Opened Object Monitor)
April 13, 2011
Continuing on with my series highlighting some of the free products we’ve recently made available, today I wanted to give an overview of ROOM. (You can also view the 1st entry in the series: EMU) ROOM is the Recently Opened Object Monitor for the Clarify Classic Client. It is often the case that Clarify users open up objects, close them, and then want to re-open them easily and quickly. Suppose, for example, that a case is found by executing a case query. After the case is closed, the user realizes that they need to look at the case again. If they don’t remember the case number, they have to execute the query again to find the case. Many programs provide a mechanism to retrieve recently opened objects. For example, in MS Word, you can find recently opened documents via the…
January 5, 2017
“Synergy... it creates new untapped alternatives; it values and exploits the mental, emotional, and psychological differences between people.” ~Stephen CoveyThe TeamBeing a part of a team can be a wonderful, exhilarating, delightful, excruciating, debilitating, and/or harrowing experience. Navigating the roads to a successful internal partnership can be dangerous and filled with trepidation that must often be cajoled with tenacity. But without the stubbornness that must be honed as business partners/owners, we may become nothing more than corporate doormats; laid out for all to wipe their feet on.Weakness or Strength?I have been in numerous meetings which have resulted in, “I told you so” moments. I'm sure we all have. One meeting in particular? It wasn’t actually said out loud but it was felt by all in the room.Knowing when to utilize strength in an office setting or on a team can…
May 3, 2013
New versions of Dovetail Agent and Admin are in the works to allow compatibility with Internet Explorer versions 9 and 10. Although there are going to be more reasons to upgrade to the latest version, some Dovetail Agent and Admin users may consider making the older versions they currently use IE9 or IE10 compatible while remaining existing compatibility with IE8 intact. Essentially, the same code should run on all three versions of Internet Explorer, no version detection should be required to modify functionality or appearance. This can be achieved by a set of modifications to the source code and web site configuration. This is a list of things that need to change: Enforce compatibility mode Remove DOCTYPE statements and certain meta tags Add meta tags where needed Change the handling of 'required' property Discontinue the use of 'required'…
April 12, 2011
A customer recently asked if they should provision multiple CPUs on virtual machines hosting Dovetail applications. The short answer is Yes most of our applications do a pretty good job taking advantage of multiple CPU cores. Let’s take a look at this in a bit more detail. Our Clarify products all use our .Net Dovetail SDK. The SDK is not itself multi-threaded (each thread runs on a CPU core) but most Dovetail products using the SDK utilize multiple cores in one way or another. Web Applications Most of our customers use one of our web applications. Dovetail Agent, Agent Lite, and Dovetail Mobile, and Dovetail Administration are implicitly multi-threaded because the web server (IIS) that they run on uses a thread per web request being processed. Note: There is a limit to the number of threads IIS will put into…
November 25, 2009
One of our core products at Dovetail Software is our classic ASP application, Dovetail Agent. This application has been in production for many years, and is very stable and reliable. However, since it is a classic ASP application, there is a lot of room for improvement. I recently upgraded the Notification feature of the application. Dovetail Agent is a web application that has a main page (the console), and notifications need to be delivered to users automatically, without the users having to find them manually. In the previous releases of Dovetail Agent, this process used an iframe control on the console. The source page for the iframe control would query the database for new messages. If new messages were found, a hyperlink would be displayed on the console, and a window for the notifications was opened. The source page for…