Deliver Order from Chaos

"Today at the Mobile World Congress 2008, Amdocs (NYSE: DOX) and IBM (NYSE: IBM) announced that they will expand their global relationship to help service providers deliver a dramatically improved customer experience. A cornerstone of the recently announced Amdocs CES (Customer Experience Systems) portfolio, the Amdocs Service Provider Information Management solutions will now incorporate several IBM Information on Demand middleware products to create new integrated solutions for the wireline, mobile, cable and satellite services industries."

"The Agile Business Rule Development methodology details all the different activities to develop a rule set, from rule discovery to rule set deployment and maintenance. We can group the set of activities into five groups. Those groups will be used to build an iterative approach to the development..."

"Today businesses expect IT to be not just a technology provider but also an engine for growth. This expanded role challenges IT to deliver high-quality, business-oriented services while coping with escalating technology complexity and diversity and driving down costs. IT needs a unified management approach that directly links IT to the business and increases efficiency through well-controlled automation."

"Another sign that the worst may be over comes from a CDW survey of 1,000-plus tech decision makers that will be released later today. Fifty-three percent of the tech leaders surveyed said their budgets will increase over the next six months, an increase of 15% from two months ago. Only 8% of tech leaders thought their budgets would decrease. Additionally, 26% expect to buy significant amounts of new hardware over the next six months and 31% said the same about software, increases of 3% and 4% respectively. Twenty-four percent said they’ll increase staff, up from 16% two months ago. A Robert Half Technology survey out yesterday also saw a jump in hiring for tech jobs."

"While cost cutting may not be new, the magnitude of what is likely to be asked in the upcoming 9-12 months is different in kind from what has been seen to date. And the pressure from business partners to innovate and grow their own businesses will not go down in this slowdown. Now more than ever, the margin for error on delivery performance is low: in a recent survey of IT leaders we found drastically lower business-partner tolerance for lapses in delivery. And, the pressure to accelerate time to market has dramatically increased."