Specializing in Support and Service Software

If you are a Dovetail email subscriber, you probably got an email invitation today for this month’s webinar: Monitoring & Improving the Workplace with Preventive Employee Relations. I hope you’re able to attend because on May 22nd at 1:30 ET, we will host 3 passionate and influential HR experts and get their take on what it means to practice preventive employee relations successfully.

We are pleased to announce that one William Bostwick with Adventist Health System is not only leaving Chicago with some new knowledge on Dovetail’s HR Case Management Software, he will also be going home with a new iPad 3.

In light of the upcoming IHRIM conference, I wanted to take a few minutes to talk about tracking Employee Relations (ER) metrics. I noticed several sessions addressing metrics and workforce analytics on the IHRIM agenda, but I haven’t seen any specifically discussing ER metrics. Why aren’t these metrics part of the conversation?

 We are so excited to have Dwane Lay join us as Dovetail’s newest executive team member and Head of HR Process Design. In his new role, Dwane is responsible for analyzing, defining, documenting and communicating HR processes and best practices to Dovetail’s HR product development team and the HR community, as well as working with prospects and customers to analyze their current environment and improve it with technology and process implementation.

I recently read What you Like about your Job, an article published in HR Magazine sharing the results of a survey conducted by the Society of Human Resource Management (SHRM), which explored HR professionals' job satisfaction levels and the contributing factors.

We are pleased to announce our sponsorship of the 2012 Social Siesta during SXSW. This premier event is hosted by Blogging4Jobs.com and attendees include human capital strategists and experts (recruiters, HR vendors and HR professionals), technology entrepreneurs, and social media influencers.

According to the EEOC, the number of employment-related claims filed in 2011 was 99,947. Retaliation and discrimination claims were filed most frequently and dealing with those claims almost always requires partcipation from the ER department.A recent survey conducted by HRmarketer services group reveals that 72 percent of U.S. employers say they do not produce audit trail reports for their employee complaints, despite the fact that just one sexual harassment case or discrimination lawsuit can cost a company dearly in terms of its bottom line and its reputation. In this white paper, you will learn how organizations can protect their reputation and financial assets by using an HR case management system to carefully track, audit, and deliver analytics on employee complaints and grievances.

Many of you joined us for our January webinar Mitigating Legal Risk with HR Case Management, which discussed using technology to ensure a consistent process for handling employee grievances. The theme of the webinar: Lawsuits are expensive. Don't let your organization lose them because you lack a solid process for handling and documenting employee grievances.

My mission as a blogger and a content developer is to create valuable, educational content for my readers through a deeper understanding of what HR practitioners need to improve their work experience and add more value to their organizations. The most valuable feedback and information I collect is not from analysts, consultants or my boss (sorry Boss), it’s from you – our readers.